inquiry

If you have any questions that the chatbot at the bottom right of the
page did not solve, please use this inquiry form.
We will send a reply to the specified email address within 2 business days. If you do not receive a reply within 2 to 3 days, please check your email reception settings and junk email folder , and then contact us again.
If you do not receive the email from our shop or do not know the reception settings, please see here .
* From June 2020, telephone support and inquiries are no longer available . Please note that we cannot respond by phone.
* payment methods on our official website are credit card payment and bank transfer only . Other payment methods are not available.
* It takes 10 business days from confirmation of payment to shipping of products.
* Please contact us for invitations to events, media coverage, and wholesale sales.